Help Center
Step-by-step guides for using BikeDist. Need more help? Log in to app.bikedist.com and use live chat from the header.
Billing
- BikeDist pricing plans
Starter, Growth, and Pro tiers — stores, product limits, and when to upgrade.
- Billing and subscriptions per store
Each connected store needs its own subscription before exports are allowed.
Billing
- BikeDist pricing plans
Starter, Growth, and Pro tiers — stores, product limits, and when to upgrade.
Catalog
- Request DST catalog access (GLN)
How to request GLN authorization so BikeDist can sync your supplier catalog.
DST / GLN
- How to Obtain a GLN Number for Product Listings
If you're unable to see products on your product page, it may be due to the absence of a GLN (Global Location Number). This article explains how to request a GLN number from your supplier to ensure your products are visible.
- Request DST catalog access (GLN)
How to request GLN authorization so BikeDist can sync your supplier catalog.
Export & sync
- Sync and inventory behavior
How BikeDist maps catalog data, variants, and inventory to your store.
Export & sync
- Sync and inventory behavior
How BikeDist maps catalog data, variants, and inventory to your store.
- Fix a failed product export
Common export errors and how to retry or fix store-side issues.
- Export your first products
Select products in BikeDist and push them to your connected store.
Getting started
- Export your first products
Select products in BikeDist and push them to your connected store.
- Connect WooCommerce (WordPress)
Link a WooCommerce site using the BikeDist connector plugin and API credentials.
- Connect your Shopify store
Install the BikeDist app and authorize your Shopify store from the Stores page.
Shopify
- Connect your Shopify store
Install the BikeDist app and authorize your Shopify store from the Stores page.
Support
- Contact BikeDist support
Reach us by live chat in the app or email for help with setup and exports.
Troubleshooting
- Fix a failed product export
Common export errors and how to retry or fix store-side issues.
WooCommerce
- Connect WooCommerce (WordPress)
Link a WooCommerce site using the BikeDist connector plugin and API credentials.