Contact BikeDist support
Reach us by live chat in the app or email for help with setup and exports.
Live chat (fastest)
Log in to app.bikedist.com and click the message icon in the top header. We typically reply within one business day.
Write to [email protected] with your account email, store URL, and screenshots if something failed.
What to include
- Steps you already tried
- Store platform (Shopify or WooCommerce)
- Export job time (from the Sync page) if reporting a failed export