Fix a failed product export
Common export errors and how to retry or fix store-side issues.
Check the Sync page
Failed exports show an error message and timestamp. Open the job details for the platform response.
Common causes
- Subscription inactive — subscribe the store on the Stores page.
- Product limit reached — upgrade your plan or remove unused products from the sync count.
- Missing images or invalid data — fix source data in the catalog or exclude problematic variants.
- Shopify/WooCommerce permissions — reconnect the store if API credentials expired.
Retry
After fixing the underlying issue, re-run export from Sync for the same products.